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Import/Export Function

Elements and Their Functions

ElementDescription
Import ButtonClicking this button navigates to the import page for uploading a list.
Export All TenantsClicking this button generates an export list and redirects to a page with further actions.
The export list includes all tenants in the cluster (if multiple exist).
Export Single TenantClicking this button generates an export list but only for the currently selected tenant.
Export as SpreadsheetClicking this button opens the browser’s download window directly.

Export File Structure

Exported files generally follow a consistent format:

  1. Search terms that should trigger specific responses.
  2. Sequential numbering of entries.
  3. Additional columns based on configured values.

Columns after the sequential number can be left empty, as they are automatically populated during import. For the active/inactive column, the default value is “active”.


Commonly Exported and Imported Files

Stop Words

Defines words that should be ignored in search queries.

File Structure

  • Values are tab-separated
  • Column 1: Stop word
  • Column 2: Sequential number (must be unique; best to continue the existing sequence)
  • Column 3: Active status (0 = active, 1 = inactive)
  • Column 4: Empty (always left blank)
  • Column 5: Indicates manual or automatic management (always 0 = manual)

Stop Word Example


Synonyms

Defines word relationships for improved search matching.

Examples of Synonym Entries

ExampleDescription
raincoat<>windbreaker<>jacket<>parka<>anorak<>trench coatBidirectional synonyms (mutually interchangeable).
Multiple terms can be included. If no penalty is set, the default “2.0” applies.
dog bowl<>pet dish#0.0Bidirectional synonym with 0.0 malus (completely equal ranking).
sneakers#running shoes#30.0Monodirectional synonym (only applies from “sneakers” → “running shoes”), with a 30.0 malus.

File Structure

ColumnDescriptionRequiredData TypeExample
Column 1Words, including malus values if applicable.YesStringoutdoorhose<>trekkinghose, boot#shoe#30
Column 2Sequential number.YesInteger13
Column 3Active status (0 = active, 1 = inactive).YesInteger0
Column 4Empty (always left blank).No
Column 5Indicates manual or automatic management (0 = manual, always).YesInteger0

Synonym Example


Allows redirecting search terms to specific pages instead of performing a search.

Search TermsDestinationType
job application, careers, job offers, traininghttps://jobs.tenant-group.com/external-link
wishlist/my-account/my-wishlistlink
car service/sale/technology-leisure/hardware/car-accessories/link
flat rate, shipping cost, shipping flat, vkp flat, shipping package/p/shipping-cost-flat-rate/AKLBB408934238link

File Structure

ColumnDescriptionRequiredData TypeExample
Column 1Stemmed words (automatically processed). Can be left empty.NoStringblus
Column 2Search terms that trigger the direct link (comma-separated).YesStringhemd, bluse
Column 3Destination URL.YesURL/shirts/longsleeve
Column 4Link type (link, external-link, etc.).YesStringlink
Column 5Verification term (optional; checks if this word appears on the target page). Can be left empty.NoStringShirts
Column 6Sequential number.YesInteger42
Column 7Active status (0 = active, 1 = inactive).YesInteger0
Column 8Empty (always left blank).No
Column 9Indicates manual or automatic management (0 = manual, always).YesInteger0

Special Word Stems

Defines exceptions for stemming rules, preventing incorrect word reductions.

File Structure

ColumnDescription
Column 1Word that should not be automatically stemmed.
Column 2Correct base form of the word.
Column 3Sequential number.
Column 4Active status (0 = active, 1 = inactive).

Special Stem Example